TERMS
We accept Visa, MasterCard and E-Transfers. If pre-payment is not chosen, orders can be shipped C.O.D via Canada Post. No open accounts. Prices are subject to change without notice.
CONTACT
ORDER DESK: Toll Free 1-800-565-5394
The order desk is open between 8:00 a.m. and 4:00 p.m. Monday to Friday, Eastern Standard Time. Please have all the following ordering information ready before you call: Customer I.D., personal and business name, telephone number, all product codes, & method of payment/shipping – C.O.D. or Credit Card, Canada Post or Purolator.
INFORMATION LINE: (705) 389-3120 – We will be glad to help or answer any questions you may have regarding your projects.
E-MAIL: info@knaptonstudios.com
FAX ORDERS: Toll Free 1-866-278-0503
SHIPPING:
We will do our best to ship all orders as quickly as possible. We primarily recommend Canada Post or Purolator, however we can also ship large crated orders via Manitoulin Transport’s Intermodal service.
EXTRA CHARGES: We will charge $30.00 for any cheque that has been returned for insufficient funds, NSF. Crate charges apply.
RETURNS: Knapton Studios Inc. MUST be contacted prior to making a return. Returns must be made within 30 days of shipping date. Return shipment costs are the responsibility of the customer, unless a packing error occurred. For returns where Knapton Studios Inc. correctly sent what was ordered, original (outgoing) shipment charges will not be refunded. There will be a 15% restocking fee on returned merchandise. FORMS WHICH HAVE BEEN MODIFIED OR ALTERED IN ANY WAY WILL NOT BE ACCEPTED FOR RETURN.
COPYRIGHT WARNING: All forms are copyrighted. Casting or copying any of these forms or any parts of them is strictly prohibited. Forms by Forest Hart, Joe Coombs and Dale Knobloch offered on this website are done so through a special agreement. All other mannikins have been modelled by Peter Knapton and are protected by a copyright
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